Inside Application Engineer (Illinois)

Job Summary

The Application Engineer, reporting directly to the Customer Service/Engineering Manager, is directly responsible for enhancing process capabilities in providing a total systems solution for our end users applications. Will use knowledge, experience, and skills to provide technical support. Will apply Product knowledge of pumps and processes to provide application solution to improve our Customer’s profitability. This role works with our inside and outside sales team and directly with our Customers to formulate timely and accurate proposals for process solutions.

Essential Duties and Responsibilities

Understanding the relationship between pumps, motors, valves, filters, controls and other complementary equipment to develop a complete equipment package

Design and application of centrifugal and positive displacement pump technologies

Provide solutions to customer applications

Create pump “skids” for end users, utilizing existing layouts or creating your own

Work with the outside sales team to provide timely quotes

Responsiveness to customers needs even when limited information is being provided

Coordinate projects and customer follow up.

Formulate bid quotes using existing templates to maximize effectiveness

Promote a team approach between engineering, outside and inside sales

Problem solving / root cause analysis

Establish personal rapport with potential and current customers

Work collaboratively to provide engineered solutions for process improvements

Maintain professional and technical knowledge by attending educational workshops, vendor training, reviewing professional publications and establishing personal networks

Provide process expertise to assure quality and added value to our customers

Education/Skills/Experience

Required

Bachelor degree in Mechanical or Civil Engineering

Experience and/or comfort level working with customers

Excellent interpersonal skills

Articulate communication skills; written and presentation

Problem solving and Systems development

Preferred

Product knowledge; industrial pump experience

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.

Employment: Inside Application Engineer (Illinois)